HeidiApartments · Portorož

Good to know

From booking to check-out

How things work with us, in the order you will need them.

  1. 1

    Before you arrive

    • You pay for the stay by bank transfer before arrival. We send you the details once we confirm your dates.
    • In the summer season the shortest stay is 6 nights.
    • Let us know what time you will arrive.
  2. 2

    Arrival

    15.00–23.00

    • Park for free at the house; no booking needed.
    • Guests under 18 check in with a parent or guardian.
  3. 3

    During your stay

    Quiet 00:00–07:00

    • The shared terrace, garden and barbecue are for all guests.
    • Wi-Fi is free; bed linen and towels are provided.
    • No smoking in the units. We don’t host hen, stag or similar parties.
  4. 4

    Check-out

    8.00–10.00

Common questions

Can’t find the answer? Call us on +386 31 600 926 or write to info@apartments-heidi.com.

How far is the sea?

Meduza beach is 1 km, an 11-minute walk downhill, and the main beach 600 m. The way back is uphill. By car you reach the beach in two minutes.

Which units have a sea view?

The Panorama and Palma apartments have a balcony with a sea view. The ground-floor studio looks onto the town; you see the bay from the shared terrace.

Is there parking at the house?

Yes, free and with no booking needed.

How many of us can come?

Panorama sleeps up to 3, Palma up to 4 and the studio 2. A bigger group can take more than one unit, up to 9 guests in all.

Is there air conditioning?

Yes, all three units have air conditioning and heating.

Which languages do you speak?

Slovenian, English, German, Italian and Croatian.

Why write to us directly?

Your enquiry comes straight to us, with no portal and no commission.

Ask about your dates